Privacy Policy

Sierra Glass Block (“Sierra Glass Block,” “we,” “us,” or “our”) respects the privacy of visitors to SierraGlassBlock.com (“Website”). This Privacy Policy explains how we may collect, use, disclose and protect information obtained through our Website.

Information We Collect

We may collect information you voluntarily provide when you:

• Request a quote
• Contact Sierra Glass Block
• Submit a project inquiry
• Request product information
• Submit photographs, drawings, plans or project dimensions
• Sign up for communications
• Otherwise communicate with us through the Website

Information may include your name, company, email address, telephone number, project location, project information and other information you choose to provide.

Our Website may also automatically collect certain technical information, including IP address, browser and device information, referring website, pages visited and Website usage information.

How We Use Information

Sierra Glass Block may use information to:

• Respond to inquiries
• Prepare quotations
• Assist with product selection
• Provide project and customer support
• Process and support orders
• Improve our Website and services
• Analyze Website traffic and performance
• Protect against fraud, spam and security threats
• Communicate regarding products, projects and services
• Meet applicable legal and business requirements

Cookies and Analytics

Our Website may use cookies and similar technologies necessary for Website functionality, analytics, security and other legitimate business purposes.

We may use third-party services such as website hosting, analytics, spam protection, forms, email services and other technology providers. These providers may process information according to their respective privacy policies.

Where required by applicable law, visitors will be provided appropriate choices regarding non-essential cookies.

Outside Services We Use

Some parts of our Website use outside services, which may receive technical information such as your IP address and browser details and handle it under their own privacy policies:

• OpenStreetMap displays the maps on our Find a Dealer pages (OpenStreetMap Foundation privacy policy (opens in a new tab)).
• Cloudflare Turnstile protects our forms and checkout from spam by checking that a person, not an automated program, is filling them in (Cloudflare Turnstile privacy addendum (opens in a new tab)).
• Google Fonts supplies the typefaces used to display our pages (Google privacy policy (opens in a new tab)).
• YouTube plays the installation and product videos embedded on our pages (Google privacy policy (opens in a new tab)).
• iPOSpays processes card payments at checkout. Card details are entered on the secure iPOSpays payment page, not on our Website, and are handled under the iPOSpays privacy and security policies.
• WooCommerce Tax works out the sales tax at checkout from the order’s address and the items in the cart (Automattic privacy policy (opens in a new tab)).

Sharing Information

Sierra Glass Block does not sell personal information in the ordinary meaning of the term.

We may provide information to service providers assisting us with Website hosting, technology, communications, analytics, marketing, customer service or other legitimate business activities.

We may also disclose information when required by law or when reasonably necessary to protect Sierra Glass Block, our customers or others.

Third-Party and Manufacturer Websites

Our Website contains links to manufacturers and other third-party websites, including HydroBlok.

When you leave SierraGlassBlock.com and visit another website, that website’s privacy policy and practices apply. Sierra Glass Block does not control the privacy practices of third-party websites.

Data Security

We employ reasonable administrative and technical measures intended to protect information under our control. However, no Internet transmission or electronic storage system can be guaranteed completely secure.

Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain transaction and business records, resolve disputes and comply with legal requirements.

Privacy Rights

Depending upon your location and applicable law, you may have rights concerning certain personal information, including requesting access, correction or deletion.

California residents may have additional rights under applicable California privacy laws.

Requests may be submitted using the contact information below.

Children’s Privacy

Our Website is intended for adults, businesses and building-industry professionals and is not directed toward children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised “Last Updated” date.

This document is a working draft pending attorney review and is not a substitute for legal advice.